Motion Computing CL920 Betriebsanweisung PDF herunterladen (Seite 53)

Chapter 4 Troubleshooting and FAQs 51

Troubleshooting and

FAQs

Motion Computing tablet PCs are thoroughly tested for performance and quality, but

occasionally issues can still occur. If you don’t find the information you’re looking for in this

section, go to Motion Computing Support.

Troubleshooting

Use the information in this section to identify and resolve common issues. If an issue has

more than one potential cause, the most common cause is listed first.

Power issues

The tablet doesn’t shut down

• An application might have stopped responding. Use Task Manager to manually stop the

application. Press Ctrl+Alt+Delete or press the Security button and select Start Task

Manager. You can also press and hold the power button for five seconds to force

the tablet to shut down. However, this is strongly discouraged.

The tablet won’t enter Hibernation mode

• Hibernation might not be enabled. Enable hibernation by adjusting the power button

behavior from Motion Dashboard. See Changing how the power button functions on

page 41.

The tablet doesn’t return from hibernation while on battery power

• The battery might be depleted. Plug the tablet in to AC power.

The power button is blinking but nothing is happening

• The tablet is in Sleep mode. Press the power button to wake up the tablet. To power off

the tablet completely, you can press and hold the power button for about 5

seconds. However, this is strongly discouraged. Under normal conditions, power off the

tablet from the Start menu by tapping Shut down.

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